Free delivery when you spend over $75
Easy online returns process
Up to 30% OFF Storewide
Preetys

FAQs

Frequently Asked Questions (FAQs)

How can we help?

We’re here to assist you in any way we can. Whether you have questions about your order, need style advice, or require technical support, our dedicated team is ready to address your concerns. Choose the option that best suits your needs, and we’ll ensure you receive the help and information you’re looking for. Your satisfaction is our top priority.

Popular Questions

Find quick solutions to your common inquiries in our Popular Questions section. We’ve gathered the most frequently asked questions to provide you with instant answers. Whether it’s about shipping, returns, or product information, we’re here to make your shopping experience as smooth as possible. Explore our FAQ section and get the information you need in no time.

Tracking your order is easy. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery. If you have any questions or need assistance, our customer support team is here to help.

Yes, we offer international shipping to many countries. During the checkout process, you can select your country, and shipping options and costs will be provided. Please note that international shipping times may vary.

We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure online payment options. Rest assured that your payment information is kept safe and secure.

If you need to make changes to your order or cancel it, please contact our customer support as soon as possible. We’ll do our best to accommodate your request, but once an order has been processed and shipped, changes may not be possible.

You can reach our customer support team through the “Contact Us” page on our website. We’re here to assist you with any questions or concerns you may have. You can also reach out to us via email at info@preetys.com

We apologize for any inconvenience. If you receive a damaged or defective item, please contact our customer support within 7 days of receiving your order. We’ll arrange for a return or replacement at no additional cost to you.

Orders are typically processed within 1-2 business days. Once your order has been processed, the estimated shipping time will depend on your selected shipping method and location. You will receive a confirmation email with tracking information when your order is shipped.

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